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Global Head of Security Operations

2 months ago

London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our physical security operations as the Global Head of Security Operations. This is a critical role that requires a strong background in security management, access control, and video surveillance.

Key Responsibilities
  • Access Control Management
    • Develop and implement access control policies and procedures to ensure the safety and security of our personnel, assets, and visitors.
    • Manage and maintain physical barriers, including doors, locks, turnstiles, fencing, gates, bollards, and barricades.
    • Coordinate with IT to ensure proper integration and functionality of access control software.
    • Oversee the installation, maintenance, and monitoring of surveillance cameras (CCTV and IP cameras).
    • Utilize Video Management Systems (VMS) for real-time monitoring and historical review of footage.
    • Implement motion detection and analytics software to identify and respond to potential security threats.
  • Security Personnel Coordination
    • Work closely with stationary guards, mobile patrols, and response teams to ensure comprehensive security coverage.
    • Establish and maintain security checkpoints, ensuring they are properly staffed and equipped.
    • Conduct regular training sessions for security personnel on new protocols and technologies.
  • Incident Response and Reporting
    • Respond promptly to security breaches, alarms, and other incidents.
    • Conduct thorough investigations and document findings in detailed reports.
    • Work with law enforcement and emergency responders as needed.
  • Security Policy and Compliance
    • Develop, implement, and enforce security policies and procedures.
    • Ensure compliance with relevant regulations and standards.
    • Conduct regular security audits and risk assessments.
  • Technology and System Upgrades
    • Stay updated on the latest security technologies and industry trends.
    • Recommend and implement upgrades to security systems and protocols.
    • Manage vendor relationships and oversee the procurement of security equipment.
Requirements
  • Bachelor's degree in criminal justice, security management, or a related field.
  • Relevant certifications (e.g. CPP, PSP) are a plus.
  • Minimum of 3-5 years of experience in physical security, access control, or a related field.
  • Proficient in security systems management, including access control and video surveillance technologies.
  • Excellent communication and coordination skills.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work under pressure and respond effectively to security incidents.
  • Willingness to travel globally as required to our locations.
  • Ability to stand or walk for extended periods.
  • Capability to lift and carry security equipment as needed.
  • Willingness to work in various weather conditions and at different times of the day or night.
About Us

Tbwa Chiat/Day Inc is a leading advertising agency that values diversity and inclusion. We are committed to creating a safe and secure work environment for our employees and clients. We are an equal opportunity employer and welcome applications from qualified candidates.