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Lead Reservations Coordinator
2 months ago
Job Title: Cluster Reservations Manager – Branded Hotel Group
Salary: up to £40,000 + bonus
Location: London
We are seeking a dedicated Cluster Reservations Manager to oversee the reservations department within a well-known hotel group. In this role, you will be responsible for ensuring the efficient operation of the reservations team, driving room and event sales to their fullest potential.
Key Responsibilities
- Oversee the daily operations of the reservations department
- Manage and respond to reservation inquiries
- Provide training and development for team members
- Ensure all standard operating procedures are current and adhered to
- Collaborate with commercial teams to optimize occupancy rates
- Identify and maximize revenue opportunities
- Participate in weekly departmental meetings
- Exemplify leadership within the team
Candidate Profile
- Proven experience in a Reservations Manager role
- Fluency in English, both written and verbal
- Strong communication and leadership skills
- Proactive attitude with a commitment to excellence
Company Benefits
- Competitive salary package
- Discretionary bonus structure
- Comprehensive benefits package
- Opportunities for training and professional development
If you are interested in learning more about this opportunity, please consider applying.