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Customer Service Representative

1 month ago

Doncaster, Doncaster, United Kingdom Reed Full time
Unlock Your Potential in Customer Service

Are you looking for a career change that offers flexibility and a supportive environment? Do you want to develop your skills in customer service and make a real difference in people's lives? We have an exciting opportunity for you to join our team as a Customer Service Advisor at EE.

About the Role

As a Customer Service Advisor, you will be the first point of contact for our customers, providing them with exceptional service and support. You will work in a fast-paced environment, using your problem-solving skills to resolve customer issues and provide solutions. You will also have the opportunity to develop your skills and knowledge in customer service, working with a team of experienced professionals.

What We Offer
  • A flexible working routine that works for you, with options to bank time off for appointments or special days
  • Huge discounts on EE & BT products, including your mobile and broadband, saving you hundreds of pounds every year
  • Support in carving a career path for you, with opportunities for development and growth
  • Volunteering days, so you can give back to your local community
  • Optional private healthcare and dental, for you and your family
  • A share scheme where you can invest in the company at a discounted rate
  • 25 days holiday with the option to buy more
  • Optional pension scheme to protect your future
  • Critical illness cover
  • Gym membership discounts
  • Discounts off attractions for the family all year round
  • The smaller bits like free parking on our sites, free tea and coffee, and even a concierge
What You'll Need
  • Excellent communication and problem-solving skills
  • A willingness to learn and develop your skills in customer service
  • A flexible and adaptable approach to work
  • A passion for delivering exceptional customer service
Why Choose EE?

We believe in creating a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion, or gender identity, we recognize and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.