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Interim Senior Property Manager

2 months ago

London, Greater London, United Kingdom Savills Management Resources Full time

Job Summary

We are seeking an experienced and skilled Interim Senior Property Manager to cover maternity leave at one of our prestigious properties. As a key member of our team, you will be responsible for managing the day-to-day operations of the property, ensuring a high level of customer service and satisfaction.

Key Responsibilities

  • Property Management
    • Manage the property management team, including the property manager and engineering manager.
    • Oversee the maintenance and upkeep of the property, including repairs and renovations.
    • Ensure that all building services, including cleaning, security, and front of house provision, are provided to a high standard.
  • Customer Service
    • Provide exceptional customer service to occupiers, including responding to queries and resolving issues.
    • Develop and maintain strong relationships with occupiers, including regular communication and feedback.
  • Financial Management
    • Manage the service charge budget and ensure that all expenses are accounted for and approved.
    • Oversee the procurement of building services and ensure that all contracts are up to date and compliant.
  • Health and Safety
    • Ensure that the property is maintained to a high standard of health and safety, including regular inspections and risk assessments.
    • Develop and implement policies and procedures to ensure that occupiers and staff are aware of their responsibilities and obligations.
  • Reporting and Compliance
    • Provide regular reports to the client and Savills Management Resources on the performance of the property and any issues that may arise.
    • Ensure that all reporting and compliance requirements are met, including statutory compliance guidelines.

Requirements

  • Leadership and Management
    • Strong leadership and management skills, with the ability to motivate and develop a team.
    • Experience in managing a property management team, including property managers and engineers.
  • Customer Service
    • Excellent customer service skills, with the ability to respond to queries and resolve issues.
    • Experience in developing and maintaining strong relationships with occupiers.
  • Financial Management
    • Experience in managing service charge budgets and ensuring that all expenses are accounted for and approved.
    • Knowledge of property statutory compliance guidelines.
  • Health and Safety
    • Experience in maintaining a high standard of health and safety, including regular inspections and risk assessments.
    • Knowledge of health and safety policies and procedures.

Working Hours

Monday – Friday

Salary

£60,000 - £70,000 pa (dependent on experience)