Optimization Manager

1 month ago

London, Greater London, United Kingdom Pipedrive Full time
Unlock Growth with Our Optimization Team

Pipedrive is seeking an experienced Optimization Manager to join our London office and drive conversion rate optimization, customer acquisition, and retention initiatives. As a key member of our execution team, you will develop and execute a comprehensive CRO strategy, leveraging data-led insights to optimize customer journeys and improve business metrics.

Key Responsibilities:
  • Design and implement data-driven CRO strategies to enhance customer experiences and drive business growth
  • Collaborate with cross-functional teams, including MarTech and Demand Gen, to optimize conversion rates through A/B testing and multivariate testing
  • Analyze consumer touchpoints, including human touch, email, in-app notifications, website, and landing page data, to inform optimization efforts
  • Present CRO results and insights to key stakeholders, including the executive team, to drive buy-in and support for optimization initiatives
  • Monitor and measure the success of CRO initiatives using tools like Google Analytics, Amplitude, Gainsight, and Optimizely
Requirements:
  • 3+ years of experience delivering data-led, experience-focused customer journey programs that drive growth and improvement
  • Strong communication and alignment skills, with ability to work with team members, stakeholders, and other departments
  • Ability to identify problems and develop practical solutions that address root causes
  • Experience working with growth-oriented B2B or B2C businesses
  • Comfortable with experience- and conversion-focused journey management and CRO
  • Strong SEO, analytics, and UX understanding
  • Superb reporting and presentation skills to senior audiences
About Pipedrive:

Pipedrive is a world-class software company trusted by over 100,000 companies worldwide. We're passionate about supporting sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Our team is serious about getting things done while not taking ourselves too seriously. We offer a value-driven work environment, flexible working hours, and a lively team from over 50 countries.

Join our team and be part of a company that's changing the way businesses work. If you're passionate about optimization and customer experience, we'd love to hear from you. Send us your resume or a link to your LinkedIn profile, and tell us why you're the perfect fit for this role.

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