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Store Manager
1 month ago
This is an exceptional opportunity to be the Chief Executive Officer of your own store, with total accountability for creating and executing a business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
The successful candidate will have a flair for business planning, a passion for coaching others to reach their full potential, and a proven track record of leading a team to achieve sales and customer service targets.
As a Store Manager with Aveda, you will have exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing. You will also be part of a culture that values diversity of thought and people, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Key Responsibilities:
- Lead and develop a high-performing team to achieve sales and customer service targets
- Create and execute a business plan to recruit and retain customers
- Provide inspirational, authentic, and personalized customer service
- Manage inventory, facilities, and cash reconciliation
- Develop and execute in-store events
- Work retail hours, including days, nights, weekends, and special events
- Manage retail point-of-sale software
- Ensure compliance with company policies and procedures
Requirements:
- Proven retail management experience, preferably within cosmetics
- Ability to provide inspirational, authentic, and personalized customer service
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours, including days, nights, weekends, and special events
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
About Aveda:
Aveda is an equal opportunities employer, committed to diversity and inclusion. We positively encourage applications from suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.