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Community Engagement Specialist

2 months ago

Walsall, Walsall, United Kingdom Walsall Housing Group Full time

Job Summary:

We are seeking a highly motivated and experienced Claims Officer to join our team at Walsall Housing Group. As a Claims Officer, you will play a vital role in delivering a scheduled, responsive, and project-based service that promotes a culture of community respect and neighbourhood improvement.

Key Responsibilities:

  • Maintain and improve neighbourhoods and housing estates, taking prompt and effective action to ensure that communities are a great place to live.
  • Assist in the provision of housing management and estate-based services, including daily manual handling tasks such as moving or removing large bins, heavy bags, and other large items.
  • Work in accordance with WHG policies and procedures relevant to the nature of the role, including the ability to undertake manual handling tasks, minor repairs, and perform a physically demanding role in all weathers.
  • Communicate effectively with internal and external colleagues, customers, local groups, and partner agencies, utilizing good IT skills, including the ability to confidently use all Microsoft Office applications.

Benefits:

  • A competitive salary
  • 27 days of annual leave (plus Christmas shut down)
  • Access to an annual leave purchase scheme
  • Participation in the defined benefit Local Government Pension Scheme or a choice of another great pension scheme
  • A health cash plan to enhance your wellbeing and claim back costs of prescriptions, eye care, dental, and complementary therapies
  • A range of shopping and leisure discounts
  • Structured learning and development opportunities
  • A friendly workplace environment and commitment to work-life-balance

About Us:

At Walsall Housing Group, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life.

Why Join Us:

We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities. We have been recognized as a top employer in the prestigious Sunday Times Best Places to Work 2024.