Assistant Store Manager

4 weeks ago


Liverpool, Liverpool, United Kingdom Hotel Chocolat Full time
Join Our Team at Hotel Chocolat

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Hotel Chocolat. As a key member of our retail team, you will be responsible for supporting the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals.

Key Responsibilities:

  • Support the Store Manager in driving store sales and profit plan and take action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.

Requirements:

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to get the best of your high performing team both individually and as a whole.
  • A passion for chocolate, our brand and for giving the best service to our guests.

What We Offer:

  • A competitive salary
  • Incentives based on performance
  • 50% unlimited staff discount to treat yourself and your friends and family
  • 70% discount off a stay in our Hotel in St Lucia
  • We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working
  • A chance to work in an exciting, innovative and expanding company


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