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Versatile Maintenance Specialist
3 months ago
Sanctuary Group delivers comprehensive in-house repair and maintenance solutions for a diverse range of properties across its various organizations. As a not-for-profit entity, we strive to achieve exceptional outcomes for our clients by adhering to our core values—operating transparently, fostering strong partnerships, and ensuring top-notch customer service.
Position: Multi-Trade Operative - Carpentry Focus
Location: Covering multiple areas
Salary: £35,387 - £37,249 annually
Work Hours: 40 hours per week
We are seeking a Multi-Trade Operative to join our dedicated team. This role involves traveling to various sites to perform essential repairs in occupied properties, addressing tasks ranging from fixing leaks to installing new doors. Additionally, you will prepare vacant properties for incoming tenants.
While this position primarily involves independent work, you will be part of a supportive team of 12 Multi-Trade Operatives and Electricians. A company vehicle and necessary tools will be provided for your duties, along with ongoing training opportunities.
Key Responsibilities:
- Execute construction, troubleshooting, and maintenance tasks in accordance with contract requirements.
- Maintain tools and equipment in optimal working condition.
- Address customer complaints and service disruptions promptly, ensuring effective communication throughout the resolution process.
- Provide clear and timely updates on the status of work to customers.
- Participate in our Out of Hours emergency response on a rotational basis, typically once every ten weeks (additional compensation available).
Required Skills and Qualifications:
- To comply with Building Safety regulations, candidates must possess or be pursuing an NVQ Level 2 in a relevant field (carpentry, electrical). For plumbing roles, a Level 3 qualification along with Unvented - G3 Certificate and Water Regulations (WRAS) is necessary. Candidates with lower qualifications but relevant experience who are willing to pursue further training are encouraged to apply.
- Strong customer service and communication abilities.
- Capability to prioritize tasks, meet deadlines, and plan effectively.
- A valid UK driving license is required for driving company vehicles.
About Sanctuary Group:
Sanctuary Property Services is committed to providing in-house repair and maintenance services for a wide array of properties. As a not-for-profit organization, we focus on delivering outstanding results for our clients through our core values—transparency, partnership, and exceptional customer service.
Employee Benefits:
In our commitment to fostering a supportive work environment, we offer a competitive employment package that acknowledges your contributions and promotes your overall well-being. Benefits include:
- 24 days of annual leave plus public holidays.
- A pension scheme with employer contributions.
- Life Assurance coverage.
- Access to an Employee Advice Service, including counseling.
- Cycle to Work program.
- Optional health plans.
- Employee discounts.
- Wellness support and resources.
- Employee recognition initiatives.
- Starting salary of £35,387 per annum, increasing to £37,249 after one year, subject to satisfactory performance.
Diversity and Inclusion:
Sanctuary Group actively encourages applications from individuals of diverse backgrounds to promote an inclusive environment for all employees and clients. We collaborate closely with the Home Office to ensure compliance with employment regulations.
A basic Disclosure and Barring Service check will be required for successful candidates, which will be covered by the organization.
