Retail Lead
2 weeks ago
Nike is seeking a Retail Lead to join our team and provide world-class service to our consumers.
Key Responsibilities- Deliver exceptional consumer service and ensure a premium brand experience
- Coordinate, coach, and motivate employees to achieve sales targets and maintain an excellent work atmosphere
- Support the management of daily business operations, including digital services, visual merchandising, sales floor, and promotional campaigns
- Identify and solve problems in partnership with store leadership and serve as a brand ambassador for Nike's initiatives
- Ensure the store complies with all Nike standards and guidelines
Our Retail Leads specialize in one business area but support cross-functionally:
- Commercial: Support a team that delivers efficient receiving of product, inventory accuracy to visual presentation standards, and timely monthly initiative launches
- Athlete Experience: Ensure the team is equipped to deliver the highest quality athlete experience
- Consumer Experience: Lead by example and deliver sales floor service to bring the consumer journey to life
- One of the best compensation and benefits packages in the industry
- Opportunity for monthly performance-based bonus
- A supportive team that values Diversity, Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry
- Generous online and in-store employee discounts and a brand-new Nike outfit for you to sport with your teammates on the sales floor
- Customer service and/or retail experience preferred
- Ability to manage a small team of peers
- Effective communicator, brand ambassador, and collaborative teammate
- Demonstrated ability to apply product sales techniques
- Flexible with scheduling and available to work retail hours (9:30am-8pm), which may include day, evening, weekends, and/or holidays, based on department and store/company needs
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Retail Operations Manager
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Retail Operations Manager
5 days ago
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