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Client Success Specialist

3 months ago

London, Greater London, United Kingdom RedTech Recruitment Ltd Full time £30,000 - £32,000
Client Success Specialist – Graduate Considered

We are excited to present an exceptional opportunity for a Client Success Specialist to join a pioneering software technology firm.

This role offers comprehensive training, career advancement, and the chance to be part of a dynamic organization guided by industry leaders.

Your primary responsibility will be to assist a diverse customer base, ensuring they effectively utilize the product and gain a thorough understanding of the technology.


Location:
Central London – Hybrid – 3 days on site

Salary:
£30,000 - £32,000 + healthcare, pension, and additional benefits
Requirements for
Client Success Specialist:

 A minimum of a 2.1 degree from a prestigious University in fields such as Law, History, Geography, Physics, or related disciplines At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Strong customer-facing abilities - prior experience in a customer-oriented role is essential A proactive self-starter with a solution-oriented mindset Capability to work independently as well as collaboratively within a team Excellent communication skills with proficient spoken and written EnglishResponsibilities for
Client Success Specialist:

 Serve as the primary contact, delivering an outstanding customer experience while collaborating with clients, sales, and technical teams Facilitate smooth transitions between pre-sales and post-sales processes Assist clients in maximizing the value of the software product, overseeing customer engagement and nurturing client relationships Address client inquiries and resolve issues promptly to enhance user adoption Represent the customer’s voice, providing valuable insights to internal teams to improve service delivery Enhance customer retention through active user engagementWhat this offers:
 Opportunity to work with an industry-leading software company known for successfully hiring and training graduates Potential for advancement into leadership roles, managing multiple teams across various locations Competitive remuneration and benefits package
Applications:

We welcome applications for this unique Client Success Specialist opportunity.

Please submit an updated CV through the appropriate channels.
We are dedicated to fostering an inclusive and accessible recruitment process.
Keywords:
Client Success Specialist / Customer Experience Advocate / Client Relationship Manager / Customer Satisfaction Director / Account Growth Manager / Client Support Coordinator / Customer Retention Specialist / Account Success Manager / Client Engagement Consultant / Customer Service Strategist / Graduate / Trainee / Entry-Level