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Greek Customer Support Specialist

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StokeonTrent, Stoke-on-Trent, United Kingdom BET365 Full time
Position Overview

As a dedicated Responsible Gambling Support Advisor, you will be part of a specialized team focused on assisting our clients in the Greek language.


Your primary responsibility will involve engaging with customers who may be vulnerable to, or are experiencing, issues related to gambling. It is essential to ensure they receive exceptional service while strictly following our Responsible Gambling guidelines and protocols.


Key Responsibilities:

  1. Provide support and guidance to customers regarding responsible gambling practices.
  2. Assess customer interactions to identify potential risks and offer appropriate solutions.
  3. Maintain a high standard of customer service while adhering to company policies.
  4. Document customer interactions accurately and efficiently.


This role is crucial in promoting a safe gambling environment and ensuring our customers feel supported and valued.