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Sales and Support Specialist
2 months ago
We are seeking a highly skilled and experienced Technical Sales Advisor to join our Merchant Support Team at our Park Royal office in London. As a trusted supplier of specialist construction products, we provide unrivalled technical and sales advice, along with rapid delivery on construction chemicals to builders' merchants nationwide.
The successful candidate will be the first point of contact for customer sales enquiries and queries for Merchant sales, providing exceptional customer service and promoting new offers and campaigns to generate new business for the Merchant Sales Channel.
Key Responsibilities:
- Proactively contacting customers to promote new offers and campaigns.
- Managing customer enquiries to ensure successful resolutions.
- Maintaining accurate records in our CRM system.
Requirements:
- Excellent customer-facing skills with previous experience in a customer-facing role.
- IT literacy and proficiency in MS Office.
- GCSEs in English and Maths or equivalent qualification.
