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Part-time Retail Security Officer

2 months ago


Gloucester, Gloucestershire, United Kingdom Mitie Full time

Job Title - Retail Security Officer (Part Time)

Location - GL1 5BJ

Hours - Every Sunday Overtime available)

Pay Rate - £13.97

Job Overview

Mitie is seeking a skilled and experienced Security Officer to provide safety and security to our customer's property, people, and assets in line with the published Assignment Instructions. The successful candidate will deliver results that meet and/or exceed the Key Performance Indicators, providing exceptional customer service to both staff and visitors alike. The role requires continuous self-development, upholding both Mitie and our clients' reputation.

Main Duties

  • Utilize ASCONE to maintain the security of the site.
  • Conduct regular patrols of the site to ensure a secure environment.
  • Deliver exceptional customer service to both staff and visitors.
  • Support staff with any reasonable requests.
  • Ensure accurate and timely completion of relevant reports.

Training

The successful candidate will be required to complete all required competency training and undertake additional training to ensure continuous self-development as directed by the Operations Manager. It is essential to renew the Security Industry Authority (SIA) license 16 weeks before expiry.

Security and Health & Safety

  • Identify and report any Health & Safety hazards or potential hazards on site.
  • Remain vigilant to any threats or changes within the work environment to take appropriate action and reduce the chance of disruption, loss, or damage.
  • Maintain professional conduct in the face of difficult situations and challenging customers.
  • Complete accurate and detailed entries of any incidents that occur on the system provided on site.
  • Call emergency services and the Communication Centre to report all incidents.

Requirements

  • Previous Security Experience is required.
  • Door Supervisor SIA License.
  • Excellent communication skills.
  • Ability to work well under pressure.