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Parking Appeals Officer

2 months ago


Slough, Slough, United Kingdom Slough Full time

Job Summary:

We are seeking a skilled Parking Appeals Officer to join our team on a part-time basis. The successful candidate will be responsible for processing representations and appeals received from drivers/keepers of vehicles issued with Penalty Charge Notices from parking or bus lane restrictions.

Key Responsibilities:

  • Process representations and appeals from drivers/keepers of vehicles issued with Penalty Charge Notices.
  • Work closely with the parking services team and Highways and Transport teams to resolve appeals.
  • Provide excellent customer service and communicate effectively with drivers/keepers and other stakeholders.
  • Ensure all appeals are processed in a fair and timely manner.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A supportive and inclusive work environment.
  • Generous holiday entitlement and pension scheme.
  • Wellbeing initiatives and tax-free childcare services.

About Us:

Slough Borough Council is a Disability Confident Employer and values diversity. We are committed to creating an inclusive workplace where everyone feels valued and respected.