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Business Development Specialist

2 months ago

Heathrow Airport, United Kingdom XPO Full time

Logistics Done Differently

As a Business Development Manager within our Air & Ocean Logistics division, you'll be instrumental in driving growth for our clients in these key logistics sectors. You'll engage with small and medium-sized enterprises (SMEs) to identify, develop, and nurture new business opportunities. Building strong client relationships will be paramount as you promote the company's comprehensive air and ocean logistics services. Your deep understanding of trade lanes, service offerings, and industry-specific regulations will be essential in showcasing our value proposition.

What You'll Do
  • Business Development: Identify and cultivate new business opportunities within the SME segment across air and ocean logistics.
  • Market Insight: Conduct thorough market research to pinpoint potential customers and stay ahead of industry trends.
  • Engaging Presentations: Prepare and deliver compelling presentations on air and ocean logistics products and services.
  • Client Onboarding: Collaborate with the Solutions and Operations team to ensure a seamless onboarding experience for new clients.
  • Competitive Analysis: Monitor and analyze market competition, keeping abreast of pricing and product information.
  • Quotations & Proposals: Generate accurate quotations and persuasive proposals for clients.
  • Customer Feedback: Report customer feedback and complaints to the Customer Care team to drive continuous improvement.
  • CRM Management: Maintain and update customer information using CRM tools.
What You Need To Succeed
  • Sales Prowess: Proven track record in B2B sales with experience in face-to-face client interactions.
  • Communication: Exceptional communication and negotiation skills.
  • Business Insight: Strong business acumen with the ability to build and sustain customer relationships.
  • Organizational Skills: Effective time management and organizational abilities.
  • Technology & Data Driven: Proficiency in using CRM systems and MS Office tools.
  • Industry Expertise: Demonstrated knowledge of the logistics industry, specifically air and ocean logistics.
  • Target-Oriented: Ability to overachieve in a targeted new business environment.