Transport Operations Manager

4 days ago

Grays, Thurrock, United Kingdom Greenergy Full time
Job Title: Driver Manager

We are seeking an experienced Driver Manager to join our team in Grays, Essex.

Job Summary

The primary purpose of this role is to manage resources, including drivers and vehicles, to ensure service delivery in line with customer requirements and contractual obligations.

Key Responsibilities
  • Manage a team of drivers to deliver outstanding customer service and ensure safe deliveries to our customers.
  • Collaborate with the Transport Managers to ensure the region meets its objectives and KPIs related to O License Undertakings, operational compliance, SHEQ, financial performance, customer service, and HR tasks.
  • Assist the resource department to ensure all shifts are maximized in line with volumes and stocks.
  • Manage driver attendance or performance issues within company guidelines and procedures.
  • Assist the Operations team in Tamworth with shift execution and be the point of escalation for on-shift driver issues.
  • Monitor and manage tachograph infringements in line with company procedures.
  • Manage the Tachograph Improvement Scheme to ensure drivers have received the required level of training.
  • Monitor and improve MPG per vehicle to ensure they are within agreed levels.
  • Monitor and manage driver hours and the utilization of hours with the agreed reference period and in line with WTD and RTR.
  • Investigate and report on accidents and incidents in line with company procedures.
  • Ensure effective communication to drivers through Toolbox Talks.
  • Identify areas for development and potential cost savings each year.
  • Develop effective internal and external relationships to ensure consistency of approach across regions.
  • Review and sign off driver timesheets to ensure payroll information is correct.
  • Monitor and investigate dropped loads and propose changes to eliminate future occurrences.
  • Undertake disciplinary, grievance, and absence management meetings as required.
  • Provide cover for other Driver Managers during their absence.
  • Undertake health and safety risk assessments as necessary.
  • Investigate and report on PCNs and NOIPs.
Qualifications, Knowledge & Expertise
  • Previous experience working in the transport industry, specifically with LGVs, would be desirable.
  • Knowledge and understanding of the fuels sector and the accompanying regulatory framework and standards associated with driver vehicle operations.
  • IT literacy and good report writing skills.
  • Able to demonstrate successful management of drivers in a unionized environment.
  • Experience in dealing with performance issues.
  • International CPC Road Haulage.
  • Experience/evidence of strong cost control capability.
Benefits
  • Private Medical Insurance.
  • Worldwide Travel Insurance.
  • Company Pension.
  • Access to a discount platform.
  • Flu jabs.
  • Eyecare vouchers.

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