Hospitality Manager

3 weeks ago


Sandwich, Kent, United Kingdom Shepherd Neame Full time
About the Role

Shepherd Neame is seeking an experienced Assistant Manager to join our team at the Bell Hotel in Sandwich, Kent. As an ambassador for our brand, you will be responsible for leading and developing the team to deliver exceptional customer service and creating an inclusive culture within the business.

Key Responsibilities
  • Support the management team in creating an inclusive culture and leading the team to deliver excellent customer service
  • Cover duty manager shifts and support the team in achieving business objectives
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the management team to achieve business goals and objectives
What We Offer
  • Competitive salary or hourly pay rate
  • A share of tips in addition to your pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours
About Us

Shepherd Neame is Britain's oldest brewer, with a rich history dating back over 300 years. We are an independent family business with a strong commitment to diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.


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