Centre Administrator

3 weeks ago

Barry, United Kingdom 1Life Full time
About Us

Legacy Leisure is a not-for-profit charitable organisation dedicated to providing a diverse range of leisure and culture-related activities for local communities. We strive to deliver high-quality services to our customers while maintaining an exemplary health and safety record and a strong commitment to our staff.

Job Description

The Centre Administrator plays a vital role in the day-to-day operations of our leisure centre. This varied and interesting position involves working with a diverse range of activities and people, making each day exciting and challenging.

Key Responsibilities
  1. Provide proficient secretarial and administrative support to the Centre Manager and Operations Team, ensuring the efficient day-to-day running of the administration office.
  2. Ensure the administration and reception team provide excellent customer care to all users of the facility.
  3. Prepare statistical and financial information for the Centre Manager and produce reports as required.
  4. Process and monitor all invoices raised by the contract office prior to sending to Head Office for payment.
  5. Maintain all office stationery and other office consumable levels, arranging for replenishment through external suppliers when necessary.
  6. Prepare the weekly wage report for the Payroll Department.
  7. Maintain accurate staff personnel records, including recruitment correspondence, terms and conditions, training and induction, holiday and sickness records, etc.
  8. Resolve employee queries regarding wages, holidays, and terms and conditions of employment.
  9. File all correspondence in a timely manner, including inputting onto computerised systems where appropriate.
  10. Undertake other duties as may reasonably be required.
  11. Effectively manage all facility hire bookings across two sites, including initial contact, pricing structure, invoicing, and adjustments.
  12. Build relationships with clients to ensure repeat business is secured.
Requirements
  • GCSE Maths and English Grade C or above, or a similar qualification.
  • Experience in the Leisure or Hospitality Sector is desirable but not essential.
  • Demonstrable administrative and supervisory skills.
  • The ability to speak Welsh is desirable but not essential.
  • Excellent organisational skills.
  • Ability to use Excel, Word, and Google Suite to an intermediate level.
  • Maintain a high level of confidentiality.
  • Ability to communicate at different levels of the organisation.
  • Ability to meet the demands of the role by working additional hours when required.

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