User-Centred Content Designer
7 days ago
CRA GROUP LIMITED is seeking a skilled Content Designer to join our User Experience team. As a Content Designer, you will play a crucial role in creating engaging and user-friendly content for our digital products and communications.
Key Responsibilities:
- Work independently or as part of agile delivery teams to create content that meets user needs and makes complex information easy to understand.
- Formulate hypotheses, gain insights, and use evidence, data, and research to create, evaluate, update, and review content at all stages of the end-to-end user journey.
- Choose the best options to make content understandable to different audiences, writing in plain English in a way that users understand and that meets accessibility requirements.
- Contribute to and use style guidelines and content patterns to align with the agency tone of voice and create consistency.
- Focus on outcomes and the impact that content can have on the end user and contribute to the creation of measures of success.
- Work collaboratively with agile teams to create content to be included in and promote digital products and apply an agile mindset to their work.
- Identify important stakeholders and communicate with them clearly and regularly, tailoring the communication to suit the audience.
- Present content and insights to stakeholders, teams, and users to help align and inform decision-making.
- Engage with the Met Office Communications team and contribute to the cross-government content community.
- Use a range of tools and platforms to plan and manage their work.
- Contribute to office-wide content strategies and policies and communicate these with the team.
- Champion user-centred design practices and represent the user in a multidisciplinary team.
- Be an active member of the UX practice to help embed and grow a user-centred culture across the organisation.
Additional Information:
- This position is located in Exeter, with remote working options available.
- Regular travel to the office may be required for meetings, workshops, and user testing.
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