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IT Service Transition Specialist

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Fruition IT Full time

About Fruition IT

Fruition IT is dedicated to enhancing the technology landscape within the health and social care sector. We are currently collaborating with a prominent regulatory body to fill essential roles within their technology division.

Role Overview

The selected candidate will play a pivotal role in ensuring that IT services are designed and transitioned effectively, contributing to the overall mission of delivering high-quality care.

Salary Range: Competitive compensation up to £57,891 for positions outside of London, and up to £63,293 for those based in London or working remotely within the M25 boundary. Exceptional candidates may be considered for a higher salary.

Additionally, a homeworking allowance of £553 per year will be provided for remote workers.

Work Environment

This position offers flexibility with remote working options, though occasional onsite presence at key office locations will be required. All travel expenses will be covered, and schedules will be adjusted to accommodate reasonable travel times.

Key Responsibilities

  • Lead and implement structured processes for the modification and decommissioning of IT services/products.
  • Act as the primary liaison for all IT service design and transition initiatives within the Technology Unit.
  • Ensure that necessary IT support frameworks, governance, and assurance measures are established to facilitate the rollout of IT services/products.
  • Collaborate with project teams and internal technology departments to ensure thorough acceptance testing of services.
  • Work alongside internal stakeholders and external partners to identify and mitigate risks throughout the IT service design and transition phases.

Required Skills and Experience

  • Proven experience in an IT Service Design & Transition capacity.
  • Comprehensive knowledge of service management frameworks and their application in complex operational environments.
  • Possession of ITIL Certifications.
  • Experience working in a multifaceted supplier ecosystem.

Commitment to Diversity

Fruition IT is committed to fostering a diverse and inclusive workplace where all employees can thrive and reach their full potential. We are affiliated with various national initiatives that support diversity and inclusion.

If you are interested in this opportunity, we encourage you to submit your application for consideration.