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Administrative Assistant

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Uproot Technologies Full time
About Uproot Technologies

Uproot Technologies is a dynamic company specializing in international trade services and technology solutions. We offer a range of services, including Importer of Record (IOR) and Exporter of Record (EOR) services, electronic component sourcing, and electronic board design & contract manufacturing.

Our mission is to simplify cross-border trade by managing the complexities of customs, licensing, and documentation, allowing our clients to focus on their core business operations. Leveraging a global distribution network, we ensure timely and cost-effective sourcing and comprehensive manufacturing support for both startups and established enterprises.

Job Description

We are seeking a proactive and detail-oriented Operations Manager to join our team. This is a full-time, on-site role where you will play a crucial part in ensuring the smooth and efficient running of our operations.

You will be at the heart of our operations, managing day-to-day activities, coordinating with various departments, and providing exceptional customer service. Your role will also involve streamlining administrative processes to enhance our operational efficiency.

Key Responsibilities:
  • Oversee and coordinate daily operations to ensure seamless service delivery.
  • Serve as the primary point of contact for customers, addressing inquiries and resolving issues with a focus on customer satisfaction.
  • Assist in the management of logistics, including coordinating shipments and ensuring timely delivery.
  • Provide administrative support, including document preparation, data entry, and scheduling.
  • Collaborate with the operations team to identify and implement process improvements.
  • Monitor and report on key operational metrics, ensuring compliance with company policies and procedures.
  • Support the planning and execution of projects to drive operational excellence.
Qualifications:
  • Strong analytical skills with the ability to solve problems efficiently.
  • Experience in operations management, logistics, or supply chain management is highly desirable.
  • Excellent customer service skills, with the ability to communicate effectively across various levels.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Exceptional organizational and time management skills, with a keen eye for detail.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • A proactive approach to identifying and resolving operational challenges.
Why Uproot Technologies?
  • Impact: Play a key role in a growing company where your contributions directly influence our success.
  • Growth: Opportunities for professional development and career advancement in a rapidly evolving industry.
  • Culture: Be part of a collaborative and supportive team that values innovation and continuous improvement.
  • Global Reach: Engage with international clients and projects, expanding your global perspective and experience.