Administrative Assistant

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Office Angels Full time
Administrative Assistant - Accounts

Office Angels is seeking an experienced Administrative Assistant to join our client's expanding team in Gateshead. Our client values a down-to-earth and supportive culture, where everyone works together to achieve common goals.

Key Responsibilities:
  • Process customer and supplier orders, delivery requests, and manage customer accounts to meet service level goals.
  • Perform general office tasks such as visitor reception, filing, scheduling meetings, and covering staff shortages during holidays or sickness.
  • Update data via Excel, input customer information, and order statuses in CRM systems.
  • Ensure that all orders, documentation, and transactions comply with company policies.
Requirements:
  • Strong telephone handling skills with the ability to communicate clearly and assertively.
  • Highly organised and able to manage tasks efficiently.
  • Active listening skills and patience in handling difficult situations.
  • Ability to work quickly and accurately, even under pressure.
  • Proficient in Microsoft Word and general Windows environment.
  • Experience building and maintaining relationships with customers and suppliers.
  • A team player who enjoys helping colleagues and contributing to a positive work atmosphere.
What We Offer:
  • Competitive salary of £25,000.
  • 39 hours per week with a 30-minute lunch break.
  • 25 days holiday + bank holidays (3 days reserved for Christmas).
  • Pension contribution.
  • Social events, charity fundraisers, and a welcoming work culture.


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