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Senior Complex Loss Adjuster
2 months ago
About the Role
Crawford & Company is seeking an experienced Senior Complex Loss Adjuster to join our team. As a key member of our Major and Complex Loss team, you will play a critical role in delivering a high-quality, professional service to our clients.
Key Responsibilities
- Manage an active caseload of predominantly commercial claims over 100k in value, often containing material damage and business interruption matters.
- Work closely with other business streams and third parties, such as our Casualty/Liability team or local government and emergency services.
- Develop and implement effective strategies to resolve complex claims, ensuring timely and cost-effective outcomes.
- Collaborate with colleagues to share best practices and expertise, driving continuous improvement in our claims handling processes.
- Provide exceptional customer service, building strong relationships with clients and stakeholders.
Requirements
- ACILA or similar qualification, with a desire to continue learning and/or full qualifications.
- Extensive knowledge and understanding of FSA procedures and TCF initiatives.
- Technical expertise in complex loss adjusting, with a strong understanding of financial aspects and ability to lead others to achieve agreed targets.
- Excellent communication and interpersonal skills, with the ability to influence key personnel and inspire others to deliver excellent service.
- A full UK driving licence, with the willingness to travel to regional offices when required.
About Us
Crawford & Company is a leading global organisation committed to creating an inclusive work environment. We welcome applications from all candidates, regardless of background. If you are a high achiever with a passion for delivering exceptional service, we encourage you to apply.
