Senior Community Manager
7 days ago
We are seeking a highly skilled Senior Community Manager to join our team at Jagex Limited. As a key member of our community management team, you will be responsible for guiding our community through the next iteration of OSRS content creation.
This is an exciting opportunity to help drive the success of Project Zanaris and play a vital part in delivering on our product strategy. You will be designing engaging community campaigns, owning parts of the Old School community spaces, contributing to the community strategy, and more.
As a Senior Community Manager, you will be responsible for managing the global Old School RuneScape online community, developing community assets, maintaining a strong presence on community forums and social media, and assisting with events and trade shows.
You will also be responsible for scheduling, managing, and featuring in broadcasted media, including livestreams, videos, and podcasts. Additionally, you will operate and manage Jagex's community platforms, including Discord and social media profiles.
Key Responsibilities- Manage the global Old School RuneScape online community
- Develop community assets, such as blogs, livestreams, and interviews
- Maintain a strong presence on community forums and social media
- Assist with events, trade shows, and exhibitions
- Schedule, manage, and feature in broadcasted media
- Operate and manage Jagex's community platforms
- Experience in community management, preferably within the gaming industry
- A passion for gaming, especially MMOs, and the changes that community management can bring to positively improve the player experience
- Experience working closely with product teams and providing feedback based on player sentiment
- Demonstrable experience in creating and executing community campaigns
- Proficient in using social media platforms for community engagement and promotion
- Understanding and experience of influencer management
- Comfortable in a fast-paced, dynamic environment and able to manage multiple tasks effectively
- Proficient in using community sentiment analysis tools and data analysis
Jagex is a thriving international games company with a growing library of forever game IPs for core gamers. We have huge expertise at running games for the long term, re-defining expectations for what evergreen success looks like.
We create spaces for our players to come together – with each other and with us – inside and outside of our games. We empower our players with real influence on the game's evolution. We help our players belong. Our community experiences give players a greater stake in what they're playing, creating loyal forever fans.
We are looking for talented individuals who share our values and ambition to join our Cambridge studio. If you think this could be the perfect job for you, let's talk.
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