Service Advisor

1 day ago


Bury St, Suffolk, United Kingdom Jago Consultants Full time

{"h1": "Service Advisor Role at Jago Consultants", "p": "We are seeking a skilled Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in maximizing service profitability through the use of professional sales techniques. Your primary responsibility will be to sell additional products, services, and repair works in a professional manner, ensuring customer awareness of all products and services available.

You will also be responsible for maintaining a presence at the service reception desk, ensuring that all customer queries (whether in person or on the telephone) are answered or dealt with immediately. Additionally, you will handle dissatisfied customers calmly and bring all customer complaints to the attention of the Service Manager.

In terms of departmental administration, you will follow correct procedure when issuing loan cars to customers, document all warranty work as per manufacturer requirements and retail policy, and ensure compliance to all health and safety / environmental / company policies.

We offer a competitive salary of £30,000 basic with an OTE of £36,000, a bonus scheme, CBS Car Scheme, and company pension. You will also receive your birthday off once probation has been passed.

If you are a motivated and experienced individual looking for a new challenge, please apply today.", "h2": "Key Responsibilities", "ul": ["Maximizing service profitability through professional sales techniques", "Selling additional products, services, and repair works in a professional manner", "Maintaining a presence at the service reception desk", "Handling dissatisfied customers calmly", "Following correct procedure when issuing loan cars to customers", "Documenting all warranty work as per manufacturer requirements and retail policy", "Ensuring compliance to all health and safety / environmental / company policies"]}


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