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Crane Maintenance and Repair Expert

2 months ago


Immingham, North East Lincolnshire, United Kingdom ACS Performance Careers Full time

Job Summary:

The successful Resident Crane Service Engineer will be responsible for maintaining, servicing and repairing large machines. In this role, you will be providing a good level of customer service through product knowledge and customer interaction.

Key Responsibilities:

  • Complete all preventive service, repair, warranty and inspection jobs allocated daily, to a high-quality standard
  • Safely work on PLC & complex electrical systems up to 1.1 KV
  • Build strong rapport and relationships with the customer, through professional behavior and a customer-focused mind-set
  • Respond to routine enquiries from our customer about the technical aspects of the organization's products and services
  • Troubleshoot, investigate, and resolve standard technical problems that arise, ensuring ongoing customer satisfaction
  • Develop skills and knowledge of the organization's products and services
  • Comply with all Legal and company standards, such as code of conduct and H&S practices

Requirements:

  • Strong technical knowledge of large machines and their maintenance
  • Excellent customer service and communication skills
  • Ability to work safely and efficiently in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team