Refugee and Asylum Seeker Mental Health Outreach Worker

2 weeks ago


Watford, United Kingdom Hertfordshire Mind Network Full time
About the Role

We are seeking a highly skilled and compassionate Community Outreach Worker to join our team at Hertfordshire Mind Network. As a key member of our team, you will play a vital role in supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need.

Key Responsibilities
  • Provide advice, information, and holistic support to clients with mental ill health, ensuring their safety and wellbeing are monitored and reviewed regularly.
  • Support clients to build social networks and reduce isolation, promoting self-management through building an understanding of their own triggers and coping strategies.
  • Work closely with key delivery partners across the system to ensure the service is responsive, inclusive, and easy to access.
  • Take allocated referrals from various agencies, including the Community Navigators, Borough and District Councils, and self-referrals.
  • Hold a caseload of clients, supporting them for approximately 10 weeks, and provide safeguarding intervention support as needed.
  • Provide advocacy services to clients experiencing mental ill health and assist them in accessing appropriate mental health services, housing/tenancy services, and other services according to their assessed needs.
What We Offer
  • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
  • An additional day of leave each year for your birthday following completion of probation period.
  • Ongoing training relevant to your role.
  • An Employee Assistance Programme.
  • Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Requirements

We are looking for a candidate who is calm, non-judgemental, and able to work effectively with people experiencing distress. You should be able to demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience, and manage their whole life and wellbeing.

Being able to drive and having access to your own vehicle is essential for this role.



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