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Assessment Officer

2 months ago

Leamington Spa, Warwickshire, United Kingdom Warwick District Council Full time

Assessment Officer (Benefits)

About the Role

We are seeking a motivated and enthusiastic individual to join our Benefits team as an Assessment Officer (Benefits). The successful candidate will be responsible for assessing claims for Housing Benefit and Council Tax Reduction, working closely with customers and official bodies to ensure accurate and timely processing of claims.

Key Responsibilities

  • Assessing claims for Housing Benefit and Council Tax Reduction
  • Examining Benefit claim forms and documents
  • Corresponding with official bodies
  • Providing excellent customer service and communication skills
  • Working collaboratively with the Benefits team to achieve team goals

Requirements

  • Minimum of 4 GCSE / O level passes (Grade A – C) including English language and Mathematics or equivalent
  • Good computer skills
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment

What We Offer

  • Bupa Cashplan Scheme
  • Local Government Pension Scheme
  • Up To 32 Days Annual Leave
  • Work Perks Scheme

Working Arrangements

The postholder will be required to work from home, with the option to attend meetings at our offices within Warwick District when required. Any costs for travel from home to the office will be met by the successful candidate.