Server/Waiter/Waitress

2 weeks ago

Tunbridge Wells, Kent, United Kingdom Smith & Western Full time

Job Opportunity at Smith & Western

About Us

Smith & Western is a family-run restaurant with over 25 years of experience in serving great-tasting fresh food, mouth-watering cocktails, and belly-busting desserts in our authentically themed restaurants across the South.

Our Mission

We pride ourselves on providing great food and great service in a fun and friendly environment. Our goal is to create a memorable dining experience for our customers.

Job Summary

We are seeking a customer-focused individual to join our team as a Server/Waiter/Waitress. As a key member of our hospitality team, you will be responsible for providing exceptional service to our customers, ensuring their dining experience is memorable and enjoyable.

Responsibilities

• Provide attentive and personalized service to customers, ensuring their needs are met and exceeded.

• Maintain a clean and organized workspace, adhering to our high brand standards.

• Work effectively as part of a team to create a seamless dining experience for our customers.

• Develop a good understanding of our menu and be able to make recommendations to customers.

• Maintain a high level of knowledge about our products and services.

Requirements

• Previous experience in a similar branded, fast-paced hospitality environment is desirable, but not essential.

• A good eye for detail and a passion for delivering exceptional customer service.

• Ability to work in a busy environment, handling multiple tables and priorities.

• Excellent communication and interpersonal skills.

• Ability to work as part of a team and contribute to a positive and supportive work environment.

Benefits

• The chance to earn industry-recognized qualifications.

• Discounts on S+W food and hotel rooms.

• Meals on shift.

• Great tips.

• Excellent progression opportunities.

• The best uniform for miles.

• Team incentives and bonuses.

• You'll be part of a caring and loyal work family.

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