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Hospitality Ambassador

2 months ago


Tunbridge Wells, Kent, United Kingdom Smith & Western Full time

Unlock Your Potential in the Hospitality Industry

At Smith & Western, we're passionate about delivering exceptional dining experiences that leave a lasting impression. As a key member of our team, you'll play a vital role in bringing our brand to life and exceeding customer expectations.

About the Role

We're seeking a talented and enthusiastic individual to join our team as a Waiter/Waitress. As a Food Service Professional, you'll be responsible for providing top-notch service to our customers, ensuring their needs are met and exceeded at every turn.

Key Responsibilities

  • Deliver exceptional customer service, ensuring a memorable dining experience for every guest
  • Work collaboratively with the team to maintain a clean, safe, and welcoming environment
  • Upsell and promote our menu offerings to increase sales and drive revenue growth
  • Participate in ongoing training and development to enhance your skills and knowledge

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Industry-recognized qualifications to enhance your career prospects
  • Discounts on S+W food and hotel rooms
  • Meals on shift
  • Great tips
  • Excellent progression opportunities
  • The best uniform for miles
  • Christmas day and Boxing day closed
  • Team incentives and Bonuses
  • You'll be part of a caring and loyal work family

Requirements

We're looking for a motivated and customer-focused individual with a passion for delivering exceptional service. If you're a team player with a positive attitude and a willingness to learn, we'd love to hear from you.