Junior IT Support Specialist
2 days ago
Junior L1 Technical Support Opportunity
We are seeking a motivated and enthusiastic individual to join our team as a Junior L1 Technical Support Specialist. As a key member of our support team, you will be responsible for providing excellent customer service and technical support to our clients.
Main Responsibilities:
- Provide technical support and troubleshooting for clients
- Reset PC's and resolve technical issues
- Log customer interactions and create support tickets
- Collaborate with the team to resolve complex technical issues
Requirements:
- Strong understanding of ticketing systems
- Ability to work in a fast-paced environment
- Excellent communication and problem-solving skills
- Ability to adapt to new technologies and systems
What We Offer:
A competitive salary of £16,546-£23,791, a supportive and collaborative work environment, and opportunities for professional growth and development.
Company Culture:
We prioritize our customers and adapt to their changing needs and landscape within the telecommunications industry. Our team is passionate about delivering exceptional service and support to our clients.
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