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Employment Support Specialist
2 months ago
As an Employment Advisor at Maximus UK, you will play a vital role in helping individuals overcome barriers to employment and achieve their career goals. Your expertise will be instrumental in providing personalized support to customers, empowering them to secure and sustain employment.
Key Responsibilities:- Manage a caseload of customers, utilizing coaching strategies to prepare them for interviews and job searching.
- Conduct in-depth assessments to understand customers' circumstances, preferences, and barriers to progression.
- Co-produce tailored SMART action plans with sequenced interventions and development opportunities.
- Collaborate with local specialist services to address specific issues, such as substance misuse, anger management, or debt advice.
- Identify recruitment needs and undertake tailored pre-screens and group assessments.
- Co-produce effective in-work support plans with participants and employers.
- Participate in continuous improvement activities to ensure excellent customer service.
- Comply with company policies, including personal data security, safeguarding, and health & safety.
- Customer-focused with a strong commitment to customer care.
- A strong team player with a positive and flexible approach to work and colleagues.
- Previous experience in a fast-paced, target-driven environment.
- Delivering services to meet contractual and quality standards.
- Fully IT literate in using Microsoft Office and modern digital technologies.
- Strong communication and problem-solving skills.
- Ability to plan and organize workload to meet targets and deadlines.
Maximus UK is committed to developing a culture of diversity, equity, and inclusion throughout the recruitment process. We strive to ensure that no job applicant receives less favorable treatment due to any personal characteristic. As a Disability Confident Leader, we guarantee an interview for any applicant with a disability who meets the minimum requirements for a job.
