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Technical Support Administrator

2 months ago


South West England, United Kingdom Balfour Beatty Full time

Role Overview

At Balfour Beatty, we are not just constructing infrastructure; we are building remarkable careers. We invite you to join our team as a Technical Support Administrator , where you will play a crucial role in supporting our operations.

About the Project

Our commitment to sustainable energy is exemplified through our initiatives, contributing significantly to the economy and environment. Your work will help facilitate the development of projects that provide low-carbon energy solutions.

Key Responsibilities

As a Technical Support Administrator, your duties will include:

  • Creating detailed documentation that aligns with contractual obligations and industry standards.
  • Gaining an in-depth understanding of project scopes to compile necessary documentation for effective management.
  • Producing clear and accessible content tailored to the needs of diverse audiences.
  • Continuously assessing document content and implementing innovative strategies for enhancement.
  • Collaborating with various teams to research, draft, and refine both new and existing content.
  • Independently sourcing information from experts to develop and organize procedural manuals and technical specifications.
  • Designing and maintaining templates that adhere to organizational standards for easy access to information.
  • Developing content in various formats to ensure maximum usability while maintaining a consistent message across all materials.
  • Assisting in the creation of comprehensive work packages within our management systems.

Ideal Candidate Profile

We are looking for individuals who possess:

  • A HNC/HND in a relevant technical discipline is preferred.
  • IOSH Managing Safely certification is advantageous.
  • A CCNSG or HSE MaPs Safety Passport.
  • Proven experience in drafting documentation for varied audiences.
  • A background in collaborating with engineering teams to enhance user experience and content quality.
  • The capability to obtain a high-level security clearance.

Why Join Us?

Our teams are dedicated to delivering exceptional projects under challenging conditions, ensuring the development and maintenance of essential infrastructure that communities rely on.