Technical Solutions Specialist

3 weeks ago


Bedford, Bedford, United Kingdom Alliance Consulting Full time

About Alliance Consulting

We are a pioneering machinery manufacturer, delivering innovative, bespoke solutions and turnkey systems to our customers worldwide.

Job Summary

We are seeking a highly skilled After Sales Engineer to join our expanding team. As a key member of our team, you will provide technical and administrative support to our customers, ensuring their satisfaction and loyalty.

Key Responsibilities

  • Provide technical assistance and guidance to customers on product usage and troubleshooting.
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Collaborate with internal teams to resolve customer issues and improve product quality.
  • Conduct site visits and assessments to identify areas for improvement and provide recommendations.
  • Stay up-to-date with industry trends and developments to ensure our products remain competitive.

Requirements

  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Ability to travel frequently for site visits and assessments.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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