Technical Solutions Specialist
3 weeks ago
About Alliance Consulting
We are a pioneering machinery manufacturer, delivering innovative, bespoke solutions and turnkey systems to our customers worldwide.
Job Summary
We are seeking a highly skilled After Sales Engineer to join our expanding team. As a key member of our team, you will provide technical and administrative support to our customers, ensuring their satisfaction and loyalty.
Key Responsibilities
- Provide technical assistance and guidance to customers on product usage and troubleshooting.
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
- Collaborate with internal teams to resolve customer issues and improve product quality.
- Conduct site visits and assessments to identify areas for improvement and provide recommendations.
- Stay up-to-date with industry trends and developments to ensure our products remain competitive.
Requirements
- Strong technical knowledge and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Ability to travel frequently for site visits and assessments.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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