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Clinical Administrative Coordinator for Urology Services
2 months ago
Position Overview
We are seeking a dedicated individual to join our Urology team in a pivotal administrative role. This position is essential for supporting our clinical nurse specialists and facilitating patient assessments for those on suspected cancer pathways.
As a key member of our team, your duties will include:
- Managing systems for processing results and ensuring effective communication with patients.
- Scheduling appointments and tracking clinical outcomes to enhance patient care.
- Collaborating with the Urology CNS team to meet FDS and 62-day targets.
Key Responsibilities
Your role will involve a variety of administrative tasks, including:
- Coordinating necessary assessments and appointments for patient pathways.
- Ensuring patients receive critical results prior to their scheduled reviews.
- Facilitating transitions of care between service teams.
- Directing patients to appropriate resources for higher-level decisions.
- Triage incoming patient inquiries, following established protocols.
- Monitoring and reporting on service performance, including data entry into relevant databases.
- Conducting pre-arranged calls to patients under professional guidance.
- Participating in clinical reviews to address pathway issues and ensuring outcomes are implemented.
- Supporting the CNS team with administrative tasks to ensure timely diagnoses.
- Scheduling patient appointments as required.
About Our Organization
We are committed to promoting diversity and inclusivity within our workforce and encourage applications from individuals of all backgrounds. We particularly welcome candidates from disabled, Black, Asian, and Minority Ethnic (BAME) communities.
Employee Benefits
We offer a comprehensive benefits package, including:
- Generous annual leave starting at 27 days, increasing with service.
- Membership in the NHS Pension Scheme.
- Flexible working arrangements.
- Enhanced pay rates for unsociable hours.
- Opportunities for professional development and training.
- Wellbeing initiatives to support a healthy work environment.
- Access to physiotherapy services.
- Subsidized meals in on-site canteens.
- Free staff parking and bus travel within designated areas.
We strive to create a supportive workplace where all employees feel valued and empowered to excel in their roles. Join us in making a positive impact in our community.