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Field Service Engineer

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Thermo Fisher Scientific Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Thermo Fisher Scientific. As a Field Service Engineer, you will be responsible for delivering exceptional service to our customers, ensuring their instruments are running at optimal levels and providing technical support when needed.

Key Responsibilities
  • Perform field service-related duties, including installations, repairs, and maintenance services for our Chromatography and Mass Spectrometry instruments.
  • Provide technical support to customers, resolving issues and ensuring their instruments are running smoothly.
  • Work closely with our customers to understand their needs and provide solutions that meet their requirements.
  • Collaborate with our internal teams to ensure seamless service delivery and resolve any technical issues that may arise.
  • Stay up-to-date with the latest product knowledge and technical developments to provide expert support to our customers.
Requirements
  • Background in Electronics, Chemistry, Physics, or Engineering, or related subjects.
  • Minimum 1-3 years of experience servicing analytical equipment, or equivalent experience as an applications specialist or end user.
  • Knowledge of Mass Spectrometry, Liquid Chromatography, or Gas Chromatography is an advantage, but not essential.
  • Strong problem-solving skills and ability to balance multiple tasks with different priorities.
  • Excellent interpersonal, self-motivational, and negotiating skills.
  • Proficient levels of PC literacy and valid UK driving license.
What We Offer
  • Excellent career progression opportunities with a large and growing global employer.
  • Competitive salary, plus annual bonus, and company car.
  • Benefits package (specifics depend on country of hire).
About Us

At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner, and safer. We value diversity, innovation, and collaboration, and we're committed to accelerating research, solving complex scientific challenges, and supporting patients in need.