Accommodation Team Leader

6 days ago


Leeds, Leeds, United Kingdom Card Factory Full time

Job Summary:

We are seeking a highly motivated and experienced professional to join our team as a Team Leader at Card Factory. As a Team Leader, you will play a key role in driving the success of our stores by supporting the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer experience.

Key Responsibilities:

  1. Customer Focus: Demonstrate a passion for delivering exceptional customer service and driving customer-centric initiatives.
  2. Leadership: Showcase good leadership skills, including the ability to motivate and develop a team.
  3. Operational Excellence: Maintain a positive and forward-thinking approach, ensuring that store operations are efficient and effective.
  4. Data Analysis: Comfortably review store performance data to inform business decisions.
  5. Commercial Acumen: Demonstrate a commercially-minded approach, with a focus on driving sales growth and profitability.
  6. Team Player: Be an engaging and enthusiastic team player, with a strong ability to work collaboratively with colleagues.

Requirements:

  • Proven experience in a leadership or management role, preferably in a retail or customer-facing environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions.
  • A commercially-minded approach, with a focus on driving sales growth and profitability.
  • A passion for delivering exceptional customer service and driving customer-centric initiatives.


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