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IT Systems Engineer

2 months ago

Ashby de la Zouch, Leicestershire, United Kingdom Swegon UK&I Full time
Job Title: Graduate IT Systems Engineer

We are seeking a highly motivated and detail-oriented Graduate IT Systems Engineer to join our IT & Business Systems department at Swegon UK&I.

About the Role

As a Graduate IT Systems Engineer, you will be responsible for providing hands-on IT support to our UK & Ireland businesses, including key application support, core IT services, and IT infrastructure support. You will work closely with our IT Systems & Projects Manager to drive service level improvements and act as a key conduit to our main MSP.

You will champion IT best practices within the teams, driving IT engagement and value for the business group companies and our customers. You will also support IT & business systems projects, from scoping through to delivery, including documentation to deliver value-driven projects.

Key Responsibilities
  • Provide support for the server IT hardware estate, including managing third-party support agreements.
  • Work within a remote support environment.
  • Provide support for the desktop IT hardware, including managing third-party support agreements.
  • Provide core business application support, including escalation to third parties.
  • Maintain printer fleet, including third-party support.
  • Maintain network infrastructure, including security in line with group guidance.
  • Manage company mobile fleet, including MDM.
  • Maintain company assets, including user allocation.
  • Provide hands-on IT support while supporting key supplier partners.
  • Maintain relevant business IT accreditation.
  • Provide training for relevant applications.
Requirements
  • 1st and 2nd line IT support experience.
  • Server management.
  • Remote Support.
  • Networking experience, including TCP/IP, WI-FI, and security.
  • Project experience.

We are looking for a talented and enthusiastic individual who is passionate about IT and has a strong desire to learn and grow with our company. If you are a motivated and detail-oriented individual who is looking for a challenging and rewarding role, please apply today.