Commercial Insurance Account Executive
2 months ago
Who are we?
Howden is a collective – a group of talented and passionate individuals all around the globe. Together, we have pushed the boundaries of insurance. We are united by a shared passion and a no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for various reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you'll find like-minded individuals driving change at Howden.
Howden - Corporate & Commercial is looking for a Commercial Account Executive to support their team in managing clients' insurance needs, including general inquiries, renewals, mid-term adjustments, obtaining quotations, and invoicing of premiums. Working with our commercial clients, you will have a passion for delivering exceptional service.
Key Responsibilities:
Assist in achieving Group/Division client retention targets by providing an excellent level of service. Collaborate effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary, and action meeting points (if applicable). Conduct market exercises to establish the most competitive terms available. Obtain renewal terms and present them to clients. Issue renewal documentation in line with contract certainty. Ensure premiums are collected prior to the commencement of cover and in accordance with Howden procedures. Record all relevant information, correspondence, and documentation on Acturis and utilize the diary system effectively. Process adjustments in line with procedures, including notification to insurers, issuance of revised documentation, and collection of additional premiums. Actively cross-sell products from other divisions.Required Knowledge:
Working knowledge of all main classes of General Insurance and the CII's Code of Ethics and GDPR. A minimum of 2 years' experience dealing with SME or commercial clients is essential.Essential Skills:
Strong technical insurance skills, to be assessed by regular in-house testing. Accuracy and attention to detail with the ability to process work quickly and efficiently. Ability to prioritize work and meet deadlines. Excellent client service skills combined with strong negotiation and broking skills. Exceptional oral and written communication skills. Ability to gather and analyze information from clients and respond appropriately to their level of understanding. Ability to persuade and influence others.Qualifications:
GCSEs A-C in Maths & English. Cert CII (desirable). Acturis (desirable).What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we're looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond.Reasonable Adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application – if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
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