Sales Support Specialist

1 month ago

Basingstoke, Hampshire, United Kingdom Urbis Schréder LTD Full time
Job Title: Quotation and Sales Support

At Urbis Schréder LTD, we are seeking a highly skilled and motivated individual to join our team as a Quotation and Sales Support Advisor. This role will play a crucial part in our commercial operations, working closely with our Field Sales teams and customers to generate price proposals for our Lighting products and Connected services.

Main Responsibilities:

  • Generate professional quote offerings in a timely manner, ensuring they meet the required standards of quality, budget, and customer vision.
  • Develop a deep understanding of our products and service offerings, and provide expert guidance to our customers on available solutions.
  • Collaborate with the Field Sales Team to identify gaps and opportunities for upselling products and services, ultimately increasing market share.
  • Oversee and support the input of project and pipeline opportunities into our CRM platform, ensuring product and resource availability aligns with customer and project requirements.
  • Maintain positive business relationships with our customers, supporting queries, opportunity conversion, and future sales.
  • Occasionally process customer orders in a timely and accurate manner, ensuring deliveries meet our Install team and customer expectations.
  • Ensure all information is up-to-date and accurate within our CRM and ERP systems, maintaining data accuracy on scheduling and revenue recognition.
  • Regularly inform your line manager on progress, status of key customers, and opportunities for development, using performance reports and data analysis to provide feedback and implement action plans with SMART objectives.
  • Work in partnership with the Commercial Operations team to deliver an exceptional customer experience at all times.

Requirements:

  • Educated to A Level or equivalent.

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