Clinical Services Advisor

2 weeks ago


Peterborough, Peterborough, United Kingdom Brook Street Full time £27,000 - £33,000
Enhance Healthcare Services with Brook Street

Brook Street is seeking an experienced Health Services Advisor to join their growing assessment and liaison team. As a Clinical Customer Advisor, you'll play a crucial role in enhancing our client's health services by leveraging your medical practice experience and expertise in handling medical reports.

Key Responsibilities:
  • Analyze and assess health reports to ensure appropriate next steps
  • Support customers through the hospital liaison process
  • Assist company-wide understanding of medical practices and terminology
  • Support the Medical Advisory Panel in service development
  • Conduct root cause analysis for identified issues
Requirements:
  • Experience in medical practice and working with medical reports
  • Familiarity with data analysis techniques
Benefits:
  • Competitive salary (£27,000 - £33,000)
  • Pension scheme
  • Attendance bonus
  • Generous annual leave, including additional family days
  • Free worldwide multi-trip travel insurance (discounted for family members)
  • Cash benefits linked to personal accident, life cover, and critical illness
  • Commitment to employee learning and development
  • Access to wellbeing services and discount schemes
  • Free tea, coffee, and fresh fruit


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