Current jobs related to Customer Service Representative - Solihull, Solihull - Legal & General
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom Trelleborg Sealing Solutions (TSS) Full timeTrelleborg Sealing Solutions (TSS) is a leading global supplier of sealing solutions, and we are seeking a skilled Customer Service Representative to join our UK Industrial Team.About the RoleAs a Customer Service Representative, you will play a vital role in ensuring our customers receive a first-class service. Your primary function will be to develop an...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Solihull, we are looking for talented individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in...
-
Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key Responsibilities* Provide excellent customer service,...
-
Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom Tesco Full timeAbout the RoleAt Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and helping us achieve our goals.Key Responsibilities• Provide outstanding customer service, ensuring every customer leaves the...
-
Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom Tesco Full timeAbout the RoleAt Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and helping us achieve our goals.Key Responsibilities• Provide outstanding customer service, ensuring every customer leaves the...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom Eurest Full timeMobile Retail Assistant - Solihull We are seeking a dedicated and customer-focused individual to join our team as a Mobile Retail Assistant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Serving customers with a smile...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom Sainsbury's Full timeAbout the Role:We are seeking a Customer Service Representative to join our team in our Local convenience stores. As a Trading Support Associate, you will be responsible for supporting across the store where we need you the most.Key Responsibilities:Stocking shelves and maintaining a clean and organized store environmentServing customers and providing...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom Eurest Full timeMobile Retail Assistant RoleEurest is seeking a dedicated Mobile Retail Assistant to ensure the smooth running of operations on a full-time basis. As a Mobile Retail Assistant, you will maintain a high standard of quality work and have the opportunity to progress your career with a company that invests in its people and celebrates individuality.Key...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom Trelleborg Sealing Solutions (TSS) Full timeAbout the RoleTrelleborg Sealing Solutions (TSS) is seeking a highly skilled Customer Service Representative to join our UK Industrial Team. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesProvide first-class service to Industrial customers, responding to their...
-
Customer Service Representative
1 day ago
Solihull, Solihull, United Kingdom Next Full timeOverviewWe are seeking a highly motivated Customer Service Representative to join our fast-paced store team at Next.About the Role:As a Sales Team Member, you will be responsible for delivering outstanding service and excellent stock operations to our customers. You will work in all areas of the store, including sales floors, stockrooms, and processing...
-
Customer Service Representative
3 weeks ago
Solihull, Solihull, United Kingdom Tesco Full timeAbout the role As a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer service, ensuring that every shopper has a great shopping experience. You will work closely with the team to maintain a clean and organized store, and provide support with tasks such as picking and replenishment. Key responsibilities...
-
Customer Service Representative
2 weeks ago
Solihull, Solihull, United Kingdom THE RECRUITMENT DUO Full timeCustomer Service Advisor RoleThe Recruitment Duo is seeking a skilled Customer Service Advisor to support a wide range of customers in a dynamic team environment. As a key member of our team, you will be responsible for assisting with offboarding customers, handling their requests to cancel their contract service, and liaising with third-party suppliers to...
-
Customer Service Representative
2 months ago
Solihull, Solihull, United Kingdom The Midcounties Co-operative Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at The Midcounties Co-operative. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key Responsibilities:To provide...
-
Customer Service Representative
2 months ago
Solihull, Solihull, United Kingdom The Midcounties Co-operative Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at The Midcounties Co-operative. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key Responsibilities:To provide...
-
Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Colleague at our Solihull Esso Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key Responsibilities• Provide outstanding customer service, ensuring that every...
-
Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Colleague at our Solihull Esso Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key Responsibilities• Provide outstanding customer service, ensuring that every...
-
Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom Trelleborg Sealing Solutions (TSS) Full timeAbout the RoleTrelleborg Sealing Solutions (TSS) is seeking a highly skilled Customer Service professional to join our UK Industrial Team. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the achievement of TSS UK objectives.Key ResponsibilitiesProvide first-class service to Industrial...
-
Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom Trelleborg Sealing Solutions (TSS) Full timeAbout the RoleTrelleborg Sealing Solutions (TSS) is seeking a highly skilled Customer Service professional to join our UK Industrial Team. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the achievement of TSS UK objectives.Key ResponsibilitiesProvide first-class service to Industrial...
-
Customer Service Representative
4 weeks ago
Solihull, Solihull, United Kingdom Trelleborg Sealing Solutions (TSS) Full timeAbout the RoleTrelleborg Sealing Solutions (TSS) is seeking a highly skilled Customer Service professional to join our UK Industrial Team. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the achievement of TSS UK objectives.Key ResponsibilitiesProvide first-class service to Industrial...
Customer Service Representative
2 months ago
We are seeking a highly skilled and empathetic Customer Service Officer to join our Collections team in Solihull. As a key member of our team, you will be responsible for providing exceptional customer service to our customers experiencing financial difficulties, as well as those who have experienced a Repayment Event.
Key Responsibilities:- Provide a high level of service to customers, handling sensitive and complex situations with empathy and professionalism.
- Accurately and effectively administer mortgage business to ensure we operate within our agreed service levels.
- Maintain relationships with internal and external customers, including customers, Attorneys, Executors, and other third-party representatives.
- Collate and analyse relevant information to make informed decisions, which may include reference to the Line Manager, to protect all interest parties from fraudulent acts.
- Use customer feedback and data to improve working practices and highlight opportunities for improvement to the customer experience.
- Take ownership of your own development, ensuring the development of skills and knowledge, whilst undertaking training opportunities.
- Minimum 5 GCSEs at grade C or above (must include Mathematics and English).
- Computer literate in Microsoft Office.
- Able to work well within a team environment.
- Good attention to detail.
- Experience of working with direct customer interaction: either face-to-face or by phone.
- High level of written communication.
- Empathy, professionalism, and understanding.
- Previous experience working in financial services preferred.
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes.
- Generous pension contribution.
- Life assurance.
- Private medical insurance (permanent employees only).
- At least 25 days holiday, plus public holidays, 26 days after 2 years' service.
- Competitive family leave.
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax-efficient salary sacrifice.
- Many discounts we offer – both for our own products and at a range of high street stores and online.
Legal & General is a leading financial services group and major global investor, named Britain's Most Admired Company in 2023, for the second year running. We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone.
We strive to be open, mindful, and inclusive, so are always willing to discuss flexible working arrangements and reasonable accommodations for candidates with specific needs.
