Director of Operations

3 weeks ago

Sevenoaks, Kent, United Kingdom Hunter Dunning Ltd Full time
Job Description

Job Title: Operations Manager

Company: Hunter Dunning Ltd

Location: Sevenoaks, Kent

Job Type: Full-time

Salary: £75,000 - £90,000 per annum

Job Description:

Job Summary

We are seeking an experienced Operations Manager to join our team at Hunter Dunning Ltd. The successful candidate will be responsible for supporting the Directors in the delivery of projects, managing team finances, and providing advice to ensure teams deliver comprehensive reports.

Key Responsibilities
  • Provide expert advice to ensure teams deliver high-quality reports with clear insights and recommended solutions.
  • Engage with clients on complex defects, solutions, and enquiries, ensuring client satisfaction throughout projects.
  • Manage team finances, including fee proposals, invoicing, and projections.
  • Train and mentor building surveyors, project managers, and resource management staff, directly and through line managers.
  • Assist with staff appraisals, reviews, and liaise with HR on relevant matters.
  • Liaise with contractors, consultants, residents, and stakeholders.
  • Support in business development with new projects and nurture repeat business.
  • Handle bid writing, submissions, and case study management.
  • Oversee CRM system maintenance and improvement.
  • Ensure timely completion of inspections, reports, and remedial work.
  • Carry out building inspections on commercial, healthcare, and educational properties.
  • Write reports and manage contracts for high-rise remediation projects.
  • Support resident liaison.
  • Lead new service offerings.
  • Perform Employers Agent duties on new-build projects.
  • Manage resources and quality for PFI surveys, measured surveys, building safety reports, and BIM Information Management.
  • Advise teams on tendering and procurement processes.
  • Coordinate and collaborate with directors on relevant departmental topics.
Requirements
  • 8+ years of experience working for a construction or property consultancy.
  • MRICS Chartered Building Surveyor, RICS Accredited Degree.
  • Experience with working on projects across the full life cycle, including delivery and procurement.
  • High-rise residential experience.
  • Experienced in delivering service offerings; building safety case work, PFI, measured building surveying, remedial and large-scale new build residential.
  • Experienced in managing teams.
  • Experienced in managing multiple work programmes.
  • Experienced in financial management.
  • Knowledge of UK Building Regulations and Fire Safety Legislation.
  • Remedial / refurbishment experience on largescale projects.
  • Experienced in diagnostic, building pathology and report writing.
  • UK Driving Licence and own car.
What We Offer
  • Salary of £75,000 - £90,000 per annum.
  • 24 days holiday + bank holidays (increasing once up to shareholder level).
  • Progression within 6 months up to Director level.
  • EMI shares offered.
  • Contributory pension.
  • Private medical insurance.
  • Support with professional subscriptions.

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