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Administrative Supervisor
1 month ago
We are seeking an experienced and tenured administrator to join our team as an Administration and Office Supervisor. This crucial role will play a vital part in providing administrative support to our busy claims teams and ensuring the smooth running of our office.
Key Responsibilities- Manage calls and post, coordinate repairs and payments, and deliver the highest levels of service to our clients.
- Work independently and collaboratively, prioritise tasks effectively, and take initiative to achieve consistency of delivery.
- Train and mentor new joiners, act as a referral point for the teams, and ensure team, H&S, and office compliance with agreed office protocols.
- Answer telephone calls, open, sort, and scan incoming post, and frank outgoing post.
- Referencing unreferenced post, make telephone calls to third parties and their motor insurers/solicitors, and send out repair instructions to engineers.
- Make payments on the system, update claims records, and photocopy, zip, and scan documents.
We are looking for someone with good organisational, time management, and communication skills, who can work well on their own and in a close team environment. You should be able to prioritise and use initiative, be keen and positive in providing full support services, and have excellent reliability and punctuality.
What We OfferOn top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits, including a minimum of 25 days holiday, a defined contribution pension scheme, life insurance, income protection, and health cash plan or private medical insurance.
