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Internal Communications and Engagement Manager
3 months ago
Internal Communications and Engagement Manager
Hours: 40 per week
Location: Hybrid working model with office presence required
Working Pattern: Monday – Friday
Salary: £ £43000
Why consider a career with eurochange?
At eurochange, we prioritize our people. Our team is dedicated and enthusiastic, driven by our mission to enhance the foreign exchange experience, making it more efficient and accessible while maintaining our role as trusted experts.
Join us in an environment where friendliness, enthusiasm, and inclusivity are at the forefront. We foster a workplace that feels like home, encouraging you to express your authentic self. We value impactful work and innovation, and while we take our responsibilities seriously, we also believe in enjoying the journey.
Your Role...
As the Internal Communications and Engagement Manager, reporting to the Head of People and Culture, you will be instrumental in shaping how we connect with and inspire our colleagues at eurochange. Your role will involve crafting and delivering engaging narratives that embody our purpose and values, showcasing what makes eurochange an exceptional workplace.
You will excel in collaboration, possess a flair for creative design (both graphics and content), and have a keen eye for detail. Your skills in planning, writing, editing, and stakeholder management will be essential in simplifying complex information. You will thrive on creating and delivering communications that resonate across all levels of the organization.
Key Responsibilities...
- Collaborate with the Head of People and Culture to establish a comprehensive internal communications and engagement strategy, complete with a detailed roadmap.
- Design and implement internal communications and engagement initiatives that inspire and align with our business objectives.
- Enhance eurochange's reputation as an employer of choice by uncovering and sharing compelling stories that foster connection and belonging.
- Develop and execute engaging communications across various channels, ensuring relevance and engagement.
- Oversee the management of our company intranet, ensuring content remains current and engaging.
- Create and maintain an annual communications calendar that aligns with key business priorities.
- Build a network to source and share impactful content.
- Lead the planning and execution of internal events.
- Innovate new communication formats (written, video, etc.) to engage our workforce effectively.
- Continuously gather feedback to enhance our communication strategies and measure their effectiveness.
- Analyze data to identify opportunities for engagement initiatives.
- Support the development and promotion of our Employee Value Proposition (EVP).
- Facilitate company-wide engagement surveys and collaborate with People Partners to create actionable plans based on feedback.
- Generate insightful reports to track progress and engagement levels.
- Provide regular updates to senior leadership on employee sentiment and recommendations for improvement.
- Act as the expert on internal communications, engagement, and retention, leveraging insights to challenge norms and engage stakeholders.
Essential Skills...
- Extensive experience in managing and designing internal communications campaigns, preferably within a retail environment.
- Proven skills in graphic design, video production, copywriting, and editing, with a talent for identifying inspiring stories.
- Strong digital and content production expertise, with a comprehensive understanding of various communication channels.
- A creative problem-solver who embraces change and manages multiple projects effectively.
- A self-motivated individual capable of initiating and managing projects while collaborating with others.
- Ability to translate business strategies into engaging narratives.
- Excellent analytical skills with the capacity to present insights clearly and effectively.
- A genuine passion for fostering a sense of community and belonging among employees.
- A commitment to upholding our brand reputation.
Our Benefits...
- Colleague Discount on Travel Money
- 28 days holiday (inclusive of Bank Holidays)
- High Street Discounts
- Free mortgage advice (provided by a 3rd party)
- 24/7 Virtual GP service for you and your family.
- Private Medical Insurance for you provided by BUPA
- Company pension contribution
- Cycle to Work Scheme
- Free eye care vouchers
- Employee Health, Wellbeing and Financial support through the Retail Trust
- Life Assurance
- Free Car Parking when on-site
- Wagestream – access your already earned wages when you need it
- Additional holiday entitlement after 1 year & much more
Our Vision
To be the UK's go-to travel money provider, adding value to every customer's journey.
Our Purpose
Foreign exchange... but better, simpler & more convenient, we're the trusted inspirational experts.
Our Values
We Strive, We Trust, We're Aspirational, We're Responsible, We're Sincere.
