Service Delivery Manager

3 weeks ago


Northampton, Northamptonshire, United Kingdom Jumar Solutions Ltd Full time
Service Delivery Manager

We are seeking a highly skilled Service Delivery Manager to join our team at Jumar Solutions Ltd. As a key member of our organization, you will be responsible for delivering exceptional service to our high-profile customers.

Key Responsibilities:
  • Develop and implement service delivery strategies to meet customer needs and expectations
  • Collaborate with cross-functional teams to ensure seamless service operations
  • Identify and mitigate potential service disruptions to ensure high levels of customer satisfaction
  • Continuously monitor and improve service quality to meet customer requirements
Requirements:
  • Proven experience in service delivery management, preferably in the IT industry
  • Excellent communication and interpersonal skills, with the ability to communicate complex technical concepts to stakeholders
  • Strong problem-solving and decision-making abilities, with an operational and technical problem-solving orientation
  • Demonstrable understanding of service operations and customer experience

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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