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Credit Controller
2 months ago
We are seeking a highly skilled Credit Controller to join our team at BDO UK. As a Credit Controller, you will play a critical role in managing the risk surrounding our revenue flow and ensuring the timely collection of debts.
Key Responsibilities- Enforce consistent credit control procedures across the organization
- Actively chase all debt within the allotted portfolio, using appropriate means and update stakeholders as necessary
- Maintain accurate and up-to-date client notes following conversations with clients, using Workday to record status
- Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios
- Monitor queries and disputes, ensuring the appropriate escalation
- Ensure consistent application of the firm's debt provisioning policy
- Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared
- Ensure that there are minimal unallocated cash receipts
- Review and analyze aged debt against defined metrics
- Prepare summary reports as and when required
- Identify problem debts that require escalation and liaise with Credit Control Manager as necessary
- Where necessary, engage and manage the process of debts that need to go legal
- Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager
- Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation
- Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls)
- Provide client base with monthly statements of account as appropriate
- Produce copy bills or summary backup if required for clients
- Process Credit Notes assigned in an accurate and timely manner
- Involvement in credit checks on existing/new clients as appropriate before new work is agreed/commenced
- Professional services experience (ideally), Workday experience would be preferred
- Excel skills to a competent level
- Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required
- Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues
- Commitment to delivering exceptional client service to internal and external stakeholders
BDO UK is a leading accountancy and business advisory firm, providing expert advice and solutions to entrepreneurial organizations. We work with high-growth businesses, helping them navigate the changing world and achieve their ambitions.
We are committed to agile working, offering every colleague the opportunity to work in ways that suit them, their teams, and the task at hand. Our people are our greatest asset, and we invest in their development, providing clarity and structure around career development.
We value mutual support and respect, proud of our distinctive, people-centered culture. From informal success conversations to formal mentoring and coaching, we support our colleagues at every stage in their career.
