UX Researcher

3 days ago

London, Greater London, United Kingdom rmg digital Full time
Job Title: UX Researcher

We are seeking a skilled UX Researcher to join our team at rmg digital, a global software company. As a UX Researcher, you will play a crucial role in building a comprehensive design system that will shape the future of multiple projects.

Key Responsibilities:

  • Data Analysis: Gather and analyze quantitative data from various sources, including support tickets, user success metrics, NPS surveys, and in-product feedback.
  • Storytelling with Data: Transform raw data into meaningful narratives that guide design decisions.
  • Sentiment Analysis: Apply sentiment analysis techniques to understand user emotions and behaviors.
  • Collaboration: Work closely with UX teams to ensure data-driven insights are effectively integrated into qualitative research efforts.

Requirements:

  • Proven experience in pulling and analyzing quantitative data within a UX framework.
  • Hands-on experience with tools like Qualtrics and Pendo is a bonus.
  • Ability to theme, analyze, and present data in a way that drives impactful UX decisions.
  • An understanding of how UX research informs product development and design strategies.
  • Experience working within a global software company is a plus.

About the Role:

This is a 3-month contract with the possibility of extension. The ideal candidate will have a strong focus on quantitative data and be able to work effectively in a dynamic team environment.

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