Administrative Team Lead

3 weeks ago

Birmingham, Birmingham, United Kingdom Modality LLP Full time
About the Role

We are seeking an experienced Administrative Team Lead to join our team at Modality LLP. As a key member of our administrative team, you will be responsible for overseeing the day-to-day administrative delivery of a portfolio of NHS/private services.

Key Responsibilities
  • Support the administrative management of a portfolio of community outpatient services
  • Ensure that the administrative workload of services is planned and delegated effectively across the team
  • Work in partnership with Service Clinical Leads and the Head of Operations to plan service capacity against patient demand
About Us

Modality LLP is a leading provider of NHS community outpatient services, with over 15 years of experience delivering high-quality patient care. We work in partnership with a number of hospitals across the country to collaboratively redesign outpatients services, leading to high-quality patient outcomes.

What We Offer
  • Enrolment to the NHS pension scheme
  • Annual leave minimum 27 days, plus 8 days bank holiday pro rata
  • Employee discounts and benefits scheme
  • Employee assistance programme (EAP)
  • Education and career pathways
  • Enhanced family-friendly policies
  • Flexible working
  • Wellbeing support and initiative
Requirements
  • Ability to work on own initiative
  • Organise own workload with minimal supervision working to tight and often changing timescales
  • Professional approach to work
  • Good telephone manner
  • Strong team player
  • Responsive and positive outlook
Skills and Knowledge
  • Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/written communication skills
  • Ability to pull together comprehensive draft reports, data and letters Negotiating, networking and persuasive skills
  • Problem-solving skills and ability to respond to sudden unexpected demands
  • Skills for supporting project management
  • Diary Management
  • Skills for managing aspects of projects ensuring they meet financial targets
  • Skills for manipulating information
  • Advanced keyboard skills, use of a range of software
Education and Experience
  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
  • Knowledge of administrative procedures, project management or information analysis
  • Working in a Project support role
  • Basic knowledge of project principles
  • Previously worked in similar position within the public sector
  • ECDL
  • MS Word/Outlook/Excel and other software packages
  • Excellent organisational skills
  • Ability to produce error-free and well-presented reports demonstrating a high level of accuracy

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